At Hermas Interior Company, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the laws and regulations of the United Arab Emirates (UAE).

1. Information We Collect

We may collect personal information from you when you interact with our website, visit our showroom, contact our customer service, or engage with us through social media channels. The types of personal information we may collect include:

• Contact information (such as name, email address, phone number)
• Billing and shipping details
• Information about your preferences and interests
• Transaction history
• Other information you provide to us voluntarily

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, products, and services
• To provide customer support and respond to your inquiries
• To personalize your experience and tailor our products and services to your preferences
• To send you marketing communications, promotions, and special offers (with your consent, where required by law)
• To conduct market research and improve our products and services

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business and providing our products and services. These service providers may include payment processors, shipping carriers, IT service providers, and marketing agencies. We require these third parties to maintain the confidentiality and security of your personal information and to use it only for the purposes for which we have engaged them.

We may also disclose your personal information when required by law or in response to lawful requests from government authorities.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include implementing appropriate technical and organizational security measures, such as encryption, access controls, and employee training.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, or delete your data. You also have the right to object to the processing of your personal information and to withdraw your consent to the processing of your data (where applicable). To exercise these rights, please contact us using the contact information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other appropriate channels.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information.

By using our website, engaging with us on social media, or providing us with your personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.